POLICY / ETIQUETTE
Rescheduling/Cancellation Policy
Gift Certificates
Refunds & Exchanges
Any sexual conduct or suggestions or hints will terminate the massage immediately and full payment is expected and any future massage appointment requests will be denied.
*If you break the Rescheduling/Cancellation Guidelines all discounts are forfeited and full price fees will apply.
- Therapist base their livelihood on time, therefore, as a courtesy please give as much notice as possible if you must cancel an appointment.
- A 50% deposit using a credit card or cash is required to make your reservation.
- Less than 24 hrs cancellations will be charged 50% of the services that were scheduled and no-shows will be charged 100%.
Gift Certificates
- No refunds
- Exchange only
- Please use within 90 days.
- No shows for Gift Certificate appointments will be required to pay 50% of past missed appointment before service is further rendered to them
Refunds & Exchanges
- No refunds for prepaid services exchange only.
- Returned check fees are the maximum allowed by law.
Any sexual conduct or suggestions or hints will terminate the massage immediately and full payment is expected and any future massage appointment requests will be denied.
*If you break the Rescheduling/Cancellation Guidelines all discounts are forfeited and full price fees will apply.
